Privacy Policy

Last Updated: 4/8/2025

1. Introduction

At Pizza Heaven, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or place orders with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: Name, email address, telephone number, and payment information.
• Order Information: Details about the items you purchase, order history, and preferences.
• Device Information: IP address, browser type, operating system, and other technology on the devices you use to access our services.
• Usage Information: How you interact with our website or app, including pages visited, time spent, and actions taken.

3. How We Collect Your Information

We collect information directly from you when you:

• Create an account or profile
• Place an order
• Subscribe to our newsletter
• Participate in promotions or surveys
• Contact our customer service

We also collect information automatically through cookies and similar technologies when you use our services.

4. How We Use Your Information

We use your information for various purposes, including to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and updates
• Improve our products and services
• Personalize your experience
• Send promotional offers and marketing communications (if you've opted in)
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

5. Disclosure of Your Information

We may share your information with:

• Service Providers: Third parties that perform services on our behalf, such as payment processing, delivery services, and IT support.
• Business Partners: Companies we partner with to offer products or services.
• Legal Authorities: When required by law or to protect our rights or the safety of our customers.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pizza Heaven
Abba K.Zadawa shopping complex
Ahmadu bello way, Bauchi
Email: pizzaheavenbh@gmail.com
Phone: 08027048174